Saturday, 14 January 2012

If you don’t ask you don’t get...

Last Friday, when I went to the reef for snorkelling, I had to park, Verity, my car, in the city council parking lot. You have to put money into a ticket machine and because I was going to be there all day, it was going to be a high parking fee as opposed to a humungous parking fine. So I shoved money into one ticket machine expecting a ticket to spit out. It jammed and refused to give me back my money. I may have sworn a lot. I went to the next machine. Same thing – jamming, swearing and generally pissed-offedness. Like Goldilocks I went to the last machine and finally it worked and I got a ticket.

Now, the Jones family rarely ever shut up if there is something wrong so I emailed the Cairns City Council and explained I wanted my lost money back. Some people said I had Buckley’s (no chance) but I knew the power of my email writing skills. I got an email back from the Council today advising they would refund the money and they’re sorry about the inconvenience. See? You can fight City Hall. Thank you Cairns Council.

Jones family motto - If you don’t ask you don’t get. Got a problem? Seek a response. You may just be surprised.